The Penterep platform offers the possibility to coordinate the work of testers and developers, or other personnel responsible for fixing the vulnerabilities found, in the context of teamwork. These workers can be notified in real time of any new findings, allowing them to begin remediation work immediately. Once the issue is resolved and a new version is deployed, they can change the status on the finding, thereby asking testers to retest.
In case any of the findings are not sufficiently clear to the remediators, they can communicate directly with the testers over the finding via the platform. They can ask them additional questions and discuss the appropriateness of a solution to the problem. This communication takes place through discussions directly on specific findings. The rationale that led to the final decision can thus be traced back. The discussion is accessible to all team members, so that each problem can be discussed in due depth. The fact that the communication takes place within the platform facilitates clarity and helps keep the relevant history in one place with all the other information.
You can also invite the customer you are testing for to join your team. They can also participate in discussions, eliminating the need for external communication via phone or other media.